Sunday, 6 March 2016

Sheraton Hotel Toronto Social Media Case Study


Sheraton is a world renowned hotel chain known for their luxury brand of hotel & facilities worldwide.  Sheraton has a very active presence worldwide. Sheraton shares content about their brand, special offers and announcements across multiple social media channels like Google+, Facebook, Twitter, Instagram and Pinterest to name a few.

Objective – To understand and analyze the social media strategy of Sheraton Toronto

How Often Do They Post?

Although they are active on Twitter posting something multiple times a day, their Facebook and other networks are focused on 1 post per day.

Most Effective Social Media Channel?

The most effective social media channel for Sheraton is Facebook.

What Kind Of Content Do They Post?

Mainly promotional materials, images of the hotel, special deals etc.


Example


An example sheraton Facebook post about their gym

Conclusion


Sheraton promotes their individual facilities more aggressively via social media. For example they offer a gym membership for people looking for a premium gym experience. They never promote direct discount rates on any social media channel.

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