Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Friday, 25 March 2016

Fan Pages For Sheraton Toronto


There are no official fan pages for Sheraton since it is a renowned hotel chain. However, there are a few blogs that promote Sheraton's content and authentic user reviews of the hotel in toronto mechanic.

TripAdvisor Sheraton Group - Offers insight into Sheraton hotels all across the world including Toronto. In this group you can share your experience, rewards and recommendation. Official sheraton people often respond to members.

Twitter Hashtags - Some twitter hashtags like #sheraton #ilovesheraton are used by fans all across the world to celebrate their stay at the hotel.

Monday, 21 March 2016

Four Seasons Toronto Social Media Study



Four Season is known for their luxury hotel chain especially in North America and Asia. In this social media case study we will look at how four seasons is interacting with their customers using social media.

Objective – To understand how Four Seasons is interacting with their followers in social media.

How Often Do They Post?

Once or twice a day on Facebook, A tweet every couple of hours on Twitter. Also, they have a dedicated twitter account for customers looking help.

Most effective Social Media Channel?

Four Seasons invests a lot of time and money in YouTube as well as Facebook. Their YouTube videos are a great way to showcase what their brand is all about. They generate the most traction in Twitter and Facebook. Their YouTube is targeted to potential new customers.

What Kind OF Content Do They Post?

Press releases, monthly specials, chef recipes, any award or mention by other news publication. Their videos give you an in-depth tour of their hotel as well as the quality of service.


Example

Giving existing and new customers a reason to visit Four Seasons  via Facebook.

Conclusion


Four Seasons focusses on getting user attention by posting something new every day. Their videos are geared towards people visiting other luxury brands and how they are different. Their twitter service is pretty impressive. I did ask them a question on twitter and got a response within 20 minutes. 

Sunday, 20 March 2016

Four Seasons Vs Sheraton On YouTube

In this blog post we are going to identify how Four Seasons Toronto and Sheraton promote their brand on YouTube. YouTube is a great platform for the hotel industry because videos are extremely effective in engaging audiences.

Four Seasons YouTube Channel



Total Subscribers: 9296
How Often Do They Post Videos: 3-4 videos a month

Most successful videos:



Keywords Used: Four Seasons Hotels, Luxury Hotels, Luxury vacations
Types Of Videos: brand videos, hotel launches, services offered by Four Seasons



Sheraton YouTube Channel



Sheraton focusses on making viral videos about the hotel industry in general. Although they have less subscribers than Four Seasons, they have way more video views,

Total Subscribers: 2025

How Often Do They Post Their Videos: 2 - 3 videos a month

Most Successful Videos:



Keywords Usesd: Travellers, hotel bookings, luxury hotel, vacations
Types Of Videos: brand videos, industry related news, PR videos, sheraton services

Content marketing idea for Novotel.

Today I will share an idea of content marketing for Novotel brand, because they need more success in that area.
Idea: Using Youtube as a main tool, my idea is to film a video about Christmas in different places where their hotels are located. Show different cultures and make sure people are aware, that spending Christmas in a hotel may be as fun (may be even more) as spend it in home country.
Audience: Main target market would be families, because Christmas is a family holiday.  Especially, families who value traveling and would love to explore something new. However, it may be considered as motivation for traditional families, who used to celebrate Christmas at home.
Goals:
·      Earn more than 20% (around 155) of new followers.
·      Get around 500 of views
·      340 likes
·      around 100 comments

Time of launching: It should come out 2 months before Christmas, so people would see it and have time to decide and plan their trip.
Social Strategy: It should be promoted on every social platform Novotel has accounts on. So, it would be every week Instagram posts about a new campaign. Twitter would retweet different reviews about Christmas at Novotel. Also, we will ask people to share their experience about different holidays in Novotel.

How it will work: People would see the video that can show them the perfect holiday in Novotel. We also can use some kind of deals for the Christmas period for families.

Saturday, 19 March 2016

Fan pages of Marriott

It is important to learn about the place you are going to stay at before the trip. Therefore, today I am going to talk about non-official pages where you can find information about Marriot Hotel in Toronto.
First one is a famous booking.com. Here, you can try to find best rates and special deals for the booking of the room in Marriott. Moreover, you can read reviews, check out the location and everything that located nearby. Link : http://www.booking.com/hotel/ca/courtyard-by-marriott-downtown-toronto.html




Next one is Travelocity.ca. It is a platform for reviews about different places. There you can find hotel details and description of facilities. Also, you can different reviews directly from clients. Link: https://www.travelocity.ca/Toronto-Hotels-Toronto-Marriott-Downtown-Eaton-Centre.h26155.Hotel-Reviews



Last but not least is travelpod.ca where you can find the best deals on booking.ca, expedia.ca. It is similar with previous two, however they are also promoting different blogs of travelers with the stories about the hotel. Link: http://www.travelpod.com/hotel/Courtyard_By_Marriott_Downtown_Toronto-Toronto.html




Friday, 18 March 2016

Fan pages of Novotel

Hello!

Today we are going to take a look at different fan pages where we can find information and reviews about Novotel hotel.

First one is BlogTo ( http://www.blogto.com/hotels/novotel-toronto ) , it is a website about Toronto, where you can find reviews for the Hotel,  detailed location and a little bit of description.



Next page is TripAdvisor. It is a platform for booking a room in a hotel , but also it has a lot of different reviews on it! Moreover, you can see the ranking between all of the hotels in Toronto! (link: https://www.tripadvisor.ca/Hotel_Review-g155019-d183075-Reviews-Novotel_Toronto_Centre-Toronto_Ontario.html)



Last one is the most popular Yelp (link: http://www.yelp.ca/biz/novotel-toronto-centre-toronto) . This platform can give you a clear idea of how hotel looks like. It has photos from actual clients, honest and detailed reviews, all of the places near the hotel.


Thursday, 17 March 2016

Marriott vs Novotel on Youtube

There is no secret that YouTube is one of the most popular social media websites and it is important for the big and small companies to stay active on it.
We are going to take a look at two Youtube accounts: Marriott and Novotel hotels.
Marriott has 8k followers, Novotel Hotels has a 761. As I can see both of the accounts are not really active, they have post one time per 2 month in average. 
Marriott posts promotional videos as well as different tutorials on easy booking; they also have some kind of cartoon about the holiday in their resort, which can be interesting to take a look at free time.
Novotel has different content: the observing videos of different resorts of Novotel, where you can see the room, lobby and different facilities. It is very useful for people who value comfort and feel more comfortable when they know where are they going and how it looks; they also have supporting videos for different incidents such as terror attack in Paris. It makes them look social involved.
Novotel does not have a lot of description of videos. It makes it hard to find on google if you don’t know the title.
However, Marriott leaves all the links for social media in description box and also uses keywords such as Marriott Resorts and Marriott Rewards.
The most successful video of Marriott is called Marriott Rewards sends 50 to Super Bowl 50 #50to50. It has 2,387,805 of views, 578 likes, 2 dislikes, 73 comments. It had such a success because it was a partnership with SuperBowl.



The most successful video of Novotel has 335 views, 2 likes and 0 comments.